Questions

Questions about TrekMeet

How to get started, use the app and send feedback.

Last updated: 15 October 2026. We updated age-range confirmation and how support emails are handled.

The Basics

TrekMeet brings group events, solo plans, offline trail maps and chat into one app. You can record your walks and keep them in your Journey.
All current features are free through 7 November 2026. Create your account in the app before 8 November 2026 (Sydney time) to get Explorer free for your first year, from 8 November 2026 to 7 November 2027. The offer is limited to the first 11,000 eligible app accounts, counted in order of account creation, including existing accounts. Signing up for website emails does not create an app account. No payment or payment method is needed, and there is no automatic renewal. From 8 November 2027, you can choose whether to subscribe at the store price then shown. Offline base maps and taking part in groups stay free under the planned subscriptions. Read the planned Free, Explorer and Trail Leader options on the Product page and the promotional-access terms.
Yes. You can use TrekMeet from age 16. If you are 16 or 17, you receive messages from your Trail Bonds only. You can record walks and keep them privately, but you cannot share live location or publish walks to followers. You are not shown in people search. These limits lift when you update your age range in Edit Profile after turning 18. We ask for an age range when you create your profile.
Each store sorts data into its own categories, so a few labels can sound broader than what TrekMeet does. “Contacts” means the people you follow, your Trail Bonds and the people you block, and TrekMeet never reads your phone’s address book. “Fitness” means the distance and time of walks you record or confirm, and TrekMeet does not read Apple Health, Google Fit or your phone’s motion sensors. “Search history” covers searches you make in the app. Searches for members and walks are answered and not kept, and place names you search for go to the OpenStreetMap Foundation’s Nominatim service, which keeps request details under its own privacy policy. The privacy policy has the full list.
On iPhone, download TrekMeet from the App Store. On Android, download it from Google Play. Open the app and sign in.
TrekMeet supports 18 outdoor activities, including hiking, trail running, cycling, kayaking and camping.
Yes. You can make a solo plan, upload a GPX route, choose a date and share the plan with friends. You can also create a private group for people you know.

Features & Safety

Yes. Save your map before you leave coverage. With location permission and a usable GPS signal, you can see your position and record your walk without mobile reception. Mapped paths remain visible within the downloaded area. To compare your position with a trail, that route must also be loaded on your phone; saving a map does not save every nearby trail route. Live sharing updates, sending messages and sending links need a connection. TrekMeet keeps your events, groups and plans on your phone and syncs changes when you reconnect.
TrekMeet helps you prepare with saved maps and see your position while walking. With a selected route loaded, it can show whether you are on that route and your approximate distance from it. Adult organisers can choose to share their position with attendees of their group walk when connected. Recording a walk alone does not share your location. On the trek screen or a live event’s page, press and hold SOS for options to call 000, call your saved emergency contact or share your current location. Your emergency contact stays on your phone. Calls and live sharing depend on a connection. TrekMeet does not watch your walk and cannot send help. In an emergency, call 000.

The App

TrekMeet is available in Australia on iPhone and Android. If you are outside Australia, leave your email on the Home page to hear when it becomes available.
TrekMeet is available for iPhones and Android phones. Check its App Store or Google Play listing for the current requirements and compatibility with your phone.

For Organisers & Leaders

You can create a group, organise events and keep the group conversation in the app. All current features are free through 7 November 2026. The first 11,000 eligible accounts created in the app before 8 November 2026 (Sydney time), including existing accounts, get Explorer free for their first year, from 8 November 2026 to 7 November 2027, with no payment, card or automatic renewal. This offer covers Explorer; Trail Leader follows its own planned pricing. Read the promotional-access terms. If you run a group, email hello@trekmeet.com — we have something special for organisers.
Adult organisers can share their live position with the attendees of their group walk when a connection is available. TrekMeet does not watch your walk and cannot send help.
Yes. Create a group in TrekMeet and invite people to join it themselves. TrekMeet does not import member lists from other platforms.

Behind the Scenes

Manish is a Sydney product leader and the founder of OZ Outdoors, a hiking community with more than 3,000 members. After leading more than 450 hikes, he started building TrekMeet to make organising walks easier. He builds it independently with an AI agent team. Read the TrekMeet story.
In TrekMeet, open Settings → About → Report a bug. The form shows what will be sent before you submit it. You can also email support@trekmeet.com or use the feedback form to suggest a feature. Email to support@trekmeet.com opens a ticket in Zoho Desk. Replies come from the TrekMeet address you wrote to.

How can I get involved?

Your feedback helps us decide what to work on.

Get TrekMeet

TrekMeet is available in Australia on iPhone and Android.

Download on the App StoreGet it on Google Play

Suggest a feature

Tell us what would make TrekMeet more useful on your walks.

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Follow the Journey

See behind the scenes and get updates on Instagram.

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Spread the Word

If TrekMeet would help someone you walk with, send them trekmeet.com.